Privacy Policy

1. Information We Collect

We only collect personal information that you voluntarily provide to us through our website contact forms, property valuation submission fields, or interactive tools. This information may include:

• Identity Data: Your name, email address, and mailing address.
• Property Data: Real estate details, property addresses, and details required for evaluating housing trends or property consultations.
• Contact & Mobile Data: Your phone number and explicit SMS opt-in consent records.

2. How We Use Your Information

We use the information we collect strictly to manage our internal operations and provide you with requested real estate consulting services. Specifically, your data is used to:

• Process and respond to your direct real estate inquiries or property valuation requests.
• Schedule consultations, coordinate appointments, and deliver requested consumer support.
• Send transactional updates, localized housing insights, and property notifications (only where explicit consent is provided).

3. Absolute Restriction on Data Sharing & Selling

Castle Home LLC does not sell, rent, trade, lease, or share consumer information, leads, or personal data with any third parties or affiliates for marketing, promotional, or any other commercial purposes. Your personal data is kept strictly confidential within our organization.

4. SMS & Mobile Text Messaging Policy

We treat text messaging originator opt-in data with the highest level of security and privacy.

5. Data Security Practices

We implement administrative, technical, and physical security measures to safeguard your personal data against unauthorized access, destruction, loss, alteration, or disclosure. Access to consumer details is strictly limited to authorized internal personnel who require the data to fulfill your real estate service requests.

6. Cookies and Tracking Information

Our website may utilize standard internet cookies, web beacons, and tracking pixels to optimize your browsing experience and analyze general website traffic patterns. These technical tools collect non-identifiable browser attributes and do not capture or store your mobile phone number, SMS consent metrics, or personal identity details. You can configure your internet browser to refuse cookies, though certain interactive features on our site may become unavailable.

7. Your Privacy Rights & Opt-Out Controls

You have complete control over your communication preferences:

• SMS Opt-Out: You can cancel or revoke text message consent at any time by replying STOP to any text message received from us. A final confirmation message will be sent, and no further mobile messages will be delivered.
• Customer Support: For questions, data correction requests, or information regarding this policy, you may text HELP or contact us directly using the details provided below.

8. Updates to This Privacy Policy

We reserve the right to modify this Privacy Policy to ensure continued compliance with changing telecom carrier regulations and federal frameworks. Any updates will be posted directly to this web page with a revised "Effective Date" at the top.

9. Contact Information

For questions or concerns regarding your data or this policy, please contact us at: